If a replacement isn't available, we will offer you a store credit or refund (your choice). However, if an item is defective (sealed and unused) Please send us proof of item and we will be happy to exchange the defective copy for a replacement of the same item within the first week after receiving the return item from you. Please choose it on the upper right corner (destop), lower left corner (mobile) at our front page.Īll original product is sealed or brand new condition. Please read our "Shipping/Packaging/Handling Policy" page carefully before you place an order to us. Integration with FedEx shipping platforms and multiple shipping applications.Ĭurrently we are offering In-store pick-up serviceįor all international customer. Multiple delivery options through FedEx Delivery Manager® including home delivery, retail point or locker, leave at door, etc. Customer clearance included, delivered duty paid preferred. Service Features:B2C e-commerce delivery service. Weight and size limitations may apply based on destination market. Size & Weight: Ideal for shipments less than 10kg. Saturday service available in some markets upon request. FedEx® International Connect Plus is currently available for 20+ destinations. Some exclusions apply, please visit our Help Centrefor more details.FedEx® International Connect Plus Times & Coverage: Day-definite.We’re happy to accept returns for unwanted items, provided that they are returned within 14 days of receipt unopened, unused, and in perfect condition.For items that are dispatched using our standard service, we ask that you wait 14 days from the date of dispatch before reporting any items as undelivered.If your order contains items that are out of stock, we’ll ship the in-stock items as soon as we can and will dispatch the out-of-stock items as soon as we’ve received more stock in the warehouse.We don’t always ship everything together so check your dispatch email for more details - we’ll send you a dispatch email per parcel.We will email you as soon as each item is ready to be dispatched so you know when to expect them, but you can also check the status of your order in your account.Will you tell me when my order is on its way? All delivery options and any charges that are applicable will be shown at the checkout.Selected items are only available for delivery using Click & Collect to an hmv or FOPP store of your choice.Selected items are only available for delivery via the Royal Mail 48® service and other items are available for delivery using this service for a charge.Free delivery is available for most items when the order exceeds £20, but any exceptions will be clearly highlighted.In this instance, we'll send weekly updates to keep you aware. Certain items can take longer to source than the estimated week, particularly during busy trading periods and may take longer to arrive at our warehouse.Where an item is 'Back in stock soon', we'll aim to receive more stock within a week and will dispatch any orders once the shipment has arrived.We will aim to dispatch pre-orders so that you receive them on the release date.Orders sent via the Express Delivery service will be dispatched the same day if ordered by 2pm, Monday to Friday (excluding public holidays).Orders sent via Royal Mail 48® are usually received within two to five working days, including Saturdays.If the items are in stock, we’ll aim to dispatch them within 24 hours of your order being placed.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |